What happens to your information.
Updated October 24, 2026. This goes with our electricity check Terms & Conditions and the Start AI Cincy privacy policy.
Your bill.
With your permission, we send your PDF or image to OpenAI to read the electricity details. We don’t save the original file on our servers. Large photos may be resized on your device first. OpenAI may retain API data under its applicable data policies. Hide ordinary billing account numbers, barcodes, tax IDs and payment details. The electric Choice Service ID is optional: leave it visible only if you want it read for the signup kit. You can enter the details yourself instead.
Your check and contact details.
When you submit your business details, we save your name, business, email, phone, the bill facts you confirm, your result, your consent and any reminder you request in our private Supabase lead records. Contact and request details may appear in our private Google Workspace CRM. Your submission creates a lead for Start AI Cincy, saved before we retrieve your comparison.
A secure browser cookie gives you access to your result for up to 30 days. We don’t verify ownership of the email or phone number you enter.
Your optional electric Choice Service ID.
The bill reader can return Duke’s electric Choice Service ID separately from the bill summary. It stays in this page’s browser memory, is not saved to the lead or CRM, and is lost on reload. Review every digit before including it in copied signup details. It is not put in supplier URLs, the general rate-check prompt, reminders or calendar files.
The optional signup-helper download includes your displayed contact details and any confirmed electric ID. The file is made in your browser. You choose whether to share it with a browser assistant. Copying details places them on your device’s clipboard. The supplier receives details only when you or your chosen assistant enter them on its form.
Follow-up and reminders.
Mark at Start AI Cincy may use your email or phone to contact you personally, learn more about your business, ask follow-up questions and discuss custom tools or services that could help. We also use the record to provide your check and requested help. Submitting your details does not add you to automatic marketing emails, automated marketing calls or texts.
If you request an email reminder, we save the confirmed contract end date you enter and send one reminder when the review window opens. We don’t get ongoing access to your bills, send your information to a supplier or switch you automatically. A downloaded prompt doesn’t create a scheduled AI task.
Want something changed or removed?
We keep check and lead records for the check and personal business follow-up unless you ask us to remove them, subject to applicable obligations. Email mark@startaicincy.com to ask for a copy, correct something, request deletion or cancel a pending reminder.